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Office Lead

Company Name:
Sears Holdings
Assist management with the training of associates and provide input about associate performance for hourly Office associates as well as direct execution of Office associate such as general office and cash office procedures. Some essential duties include reviewing Selling Price and Unit Adjustments, unit integrity, invoice accuracy, shipment logs, invoice register reports, reconciling daily cash and printing reports as directed.
Ensures customer care and selling are #1 Maintains a clean and organized work area with file cabinets set up in accordance with corporate guidelines
Demonstrates a high level of confidentiality when handling register errors and violations
Follows corporate guidelines relating to Merchandise Claims & Control (MC&C;), known-loss merchandise, and open/empty packages
Uses the 4-Step process to train associates: Tell, Show, Watch, and Support and stays informed on up-to-date information and procedures
Assists in all office functions including general office and cash office procedures
Assists in training of all cash office associates
Reconciles daily cash, print required reports and distribute to appropriate associates
Researches open invoice reports from Operations Workbench
Prints consolidated invoice reports daily and verifies that open invoices are closed within 24 hours, prints and verifies End of Daily Shipment log report with packing slips
Verifies entries on the invoice register report for accuracy and follow-up on any found discrepancies
Keeps accurate records of all Selling Price Adjustment (SPA) and Unit Adjustment (UA) forms. Forms must be tracked and keyed on a regular basis to preserve unit integrity
Verifies McClain invoices for accuracy. Researches units, costs and selling values and makes adjustments when discrepancies are present
Manages the accounting of "store use" merchandise. Handles "store use" merchandise daily to ensure unit integrity and reduce shrink opportunities
Communicates register errors to and works closely with Asset Protection Coach to reconcile errors
Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates
Performs other duties as assigned
Excellent reading, writing, verbal, and arithmetic skills
Ability to lift and move merchandise, typically a minimum of 20lbs, but could be as much as 100 lbs.
Repetitive bending, lifting, stretching and reaching
Ability to be cross-trained
Ability to stand for long periods, typically 4 to 5 hours at a time
Ability to make decisions in stressful situations
Ability to understand and follow verbal and written instructions
Must be 18 years of age or older
EEO Employer
Requisition ID: 353704BR
Job Function: Team Lead
Employment Category: Regular, Full-time
State: Michigan (MI)
State or Province/City: SOUTHGATE
Location: 16705 FORT STREET SOUTHGATE, MI 48195, US
Post Code: 48195
Post Date: 07/02/2014
Brand: Kmart
Business Unit: Stores - Kmart
Store: 04995: SOUTHGATE, MI

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